Best Help Centers in Software
Mimecast
mimecastsupport.zendesk.com
- Flatrock theme
- Custom header and footer
- Multi-level video gallery layout.
- Clean and minimalistic design of the article page.
- Promoted articles displayed as accordions.
- CTA section with an image.
Celigo
docs.celigo.com
- Flatrock theme
- Homepage with a custom tab-based layout.
- Custom header and footer
- Side navigation with an instant search that looks for articles inside a specific category.
- Table of contents on the right side of the article page.
- Customized Submit a request page with categories.
Guesty
help.guesty.com
- Flatrock theme
- Custom header and footer.
- Homepage with a custom layout and images for categories
- Popular videos section on the homepage.
- An additional layer of content with custom category, section, and article templates for the Pro and Lite plans.
- Multi-level Video Gallery.
Webflow
help.webflow.com
- Conway theme
- Homepage displays two article groups: “Highlighted” — popular articles, “Common questions” — articles with a specific label.
- Article pages feature a custom-styled Table of contents.
- Formatting components have been customized to match Webflow’s design.
Shapr3D
support.shapr3d.com
- Flatrock theme
- Homepage with a custom layout and images for categories.
- Custom header and footer.
- Fully customized homepage with label-based sections featuring thumbnails, article previews, and carousels.
- Table of contents on the article page.
HiBob
- Selway theme
- Icons for categories on the homepage
- Sections as links in the sidebar on the category and section page
- Table of contents on the right side of the article
Krisp
help.krisp.ai
- Lotus One theme
- Table of contents on the right side of the article
- Alerts display important messages to customers
- Section list as an accordion on the category page
- Custom form for feedback on article pages
Branded
Lotus One
theme
Blackbelt XP
knowledgebase.blackbeltxp.com
- Branded Selway theme
- Side navigation and Table of contents
- Alerts for important notifications
- Prev / Next buttons
- Server status and Contacts widget
Estateably
support.estateably.com
- Conway theme
- Table of contents on the right side of the article
- Icons for categories on the homepage
- Articles on the homepage are displayed by a specific label
- Display articles from other sections by label
Branded
Conway
theme
HomeKey Systems
support.gethomekey.com
- Selway theme
- Video Gallery
- The hero section features a video
Branded
Selway
theme
SimilarWeb
support.similarweb.com
- Braden theme
- Homepage with a custom layout and images for categories, and additional helpful blocks for external links
- Custom script displays a list of articles with the “popular” label below the search field.
- “What's new” block displays articles from a certain section.
- Category page displays section names with icons.
- Article page uses the side navigation and table of contents extensions.
FullStory
help.fullstory.com
- Flatrock theme
- Header and footer were copied from the main website.
- Customized large search area for the home and inner pages
- Homepage with a custom layout has icons for categories and additional blocks.
Memsource
- Braden theme
- Custom footer
- Customized homepage with additional blocks
- Customized Formatting components
- Article page uses the Table of contents extension.
- Horizontal navigation displays categories and sections on inner pages.
- Icons for sections are displayed on a category page.
