Portfolio
Hims / Hers
support.forhims.com
- Flatrock theme
- Homepage with a custom layout and images for categories
- Category page with the side navigation extension displays all categories of the help center.
- Clean and minimalistic design of the article page.
- Customized “Submit a request” page displays a list of articles relevant to the selected question. When opening the “Submit a request” page, the user sees only the “Issue/Question” dropdown. Each question in the dropdown is tied to certain articles by labels. After choosing a question, a list of related articles and the “Contact us” button are displayed.
Mimecast
mimecastsupport.zendesk.com
- Flatrock theme
- Custom header and footer
- Multi-level video gallery layout.
- Clean and minimalistic design of the article page.
- Promoted articles displayed as accordions.
- CTA section with an image.
Vibrant Wellness
help.vibrant-wellness.com
- Flatrock theme
- Homepage splits content into two groups: “Provider” and “Patient”.
- Category page with the side navigation extension displays all categories of the help center.
- Two types of category templates. One includes the Table of contents for easy navigation between sections. The other shows a simple list of articles with fewer sections (no Enterprise plan required).
- Popular articles are shown as accordions.
Celigo
docs.celigo.com
- Flatrock theme
- Homepage with a custom tab-based layout.
- Custom header and footer
- Side navigation with an instant search that looks for articles inside a specific category.
- Table of contents on the right side of the article page.
- Customized Submit a request page with categories.
Zyxel
support.zyxel.eu
- Heavily customized Selway theme.
- Custom header and footer
- Custom homepage layout with icons for categories.
- Submit a request page customization: the form only appears after entering a valid serial number. The serial number is used to prefill form data automatically.
- Upgraded from Help Center API v3 to v4
Blumira
support.blumira.com
Branded
Conway
theme designed to mirror their at-the-time support hub. Two-column layout across all KB pages.
FAIRTIQ
support.fairtiq.com
- Selway theme
- Custom homepage layout with icons for categories and sections.
- The Help by Region section on the homepage shows categories (represented as countries) and their inner sections (represented as cities).
- Custom category page layout.
2k (Take-Two Interactive Software)
support.2k.com
- Flatrock theme
- Homepage with a custom layout and images for categories
- Category page with the side navigation extension displays all categories of the help center.
Guesty
help.guesty.com
- Flatrock theme
- Custom header and footer.
- Homepage with a custom layout and images for categories
- Popular videos section on the homepage.
- An additional layer of content with custom category, section, and article templates for the Pro and Lite plans.
- Multi-level Video Gallery.
Webflow
help.webflow.com
- Conway theme
- Homepage displays two article groups: “Highlighted” — popular articles, “Common questions” — articles with a specific label.
- Article pages feature a custom-styled Table of contents.
- Formatting components have been customized to match Webflow’s design.
Shapr3D
support.shapr3d.com
- Flatrock theme
- Homepage with a custom layout and images for categories.
- Custom header and footer.
- Fully customized homepage with label-based sections featuring thumbnails, article previews, and carousels.
- Table of contents on the article page.
HiBob
- Selway theme
- Icons for categories on the homepage
- Sections as links in the sidebar on the category and section page
- Table of contents on the right side of the article
Blackbelt XP
knowledgebase.blackbeltxp.com
- Branded Selway theme
- Side navigation and Table of contents
- Alerts for important notifications
- Prev / Next buttons
- Server status and Contacts widget
League of Legends
support-leagueoflegends.riotgames.com
- Mink theme
- Homepage with a custom layout and images for categories. We added the Helpful Articles and Interesting Articles blocks that display article lists filtered by specific labels. Also, there is an additional option to filter articles by votes and the creation date.
- Category page uses the side navigation extension displays all categories of the help center.
- Article page has a custom logic for displaying related articles based on the “related” label.
Krisp
help.krisp.ai
- Lotus One theme
- Table of contents on the right side of the article
- Alerts display important messages to customers
- Section list as an accordion on the category page
- Custom form for feedback on article pages
Branded
Lotus One
theme
SimilarWeb
support.similarweb.com
- Braden theme
- Homepage with a custom layout and images for categories, and additional helpful blocks for external links
- Custom script displays a list of articles with the “popular” label below the search field.
- “What's new” block displays articles from a certain section.
- Category page displays section names with icons.
- Article page uses the side navigation and table of contents extensions.
FullStory
help.fullstory.com
- Flatrock theme
- Header and footer were copied from the main website.
- Customized large search area for the home and inner pages
- Homepage with a custom layout has icons for categories and additional blocks.
HomeKey Systems
support.gethomekey.com
- Selway theme
- Video Gallery
- The hero section features a video
Branded
Selway
theme
Estateably
support.estateably.com
- Conway theme
- Table of contents on the right side of the article
- Icons for categories on the homepage
- Articles on the homepage are displayed by a specific label
- Display articles from other sections by label
Branded
Conway
theme
ltur
hilfe.ltur.com
- Flatrock theme
- Alerts extension displays important messages to customers.
- Homepage with a custom layout has icons for categories and displays links to sections for each category block.
- Sections on the category page are displayed as accordions.
- Customized article page has a clean and simple design. It also displays a list of categories at the bottom of the page.
Gemvara
ask.gemvara.com
Branded Iowa theme
Memsource
- Braden theme
- Custom footer
- Customized homepage with additional blocks
- Customized Formatting components
- Article page uses the Table of contents extension.
- Horizontal navigation displays categories and sections on inner pages.
- Icons for sections are displayed on a category page.
